Job Details: Lead Pharmacy Technician, Pharmacy 211-22

Job Details
Open Date Jul 26 2022 - 04:07:00 PM Close Date Aug 09 2022 - 11:59:00 PM
Position Title Lead Pharmacy Technician, Pharmacy 211-22 Posting Type Health Disciplines
Posting Status Active Position Length Full Time
Department Group Pharmacy Hours per Week
Department Pharmacy Openings 1
Education College Diploma    
Union Position No


Lead Pharmacy Technician

Requisition #211-22

Job Type: Full time

Vacancies: 1

Department: Pharmacy

Employee Group: Non-union

Job Description

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

Sinai Health is fully committed to a culture of belonging and an inclusive environment that attracts and retains a diverse workforce, at all levels of the organization, that reflects the communities we serve. We welcome applications from racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQ+ persons, and those from diverse backgrounds and experiences. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let us know through the Accommodation Phone Line at 416-586-4800, ext. 7050, or email

To support us on our journey, Hennick Bridgepoint Hospital is looking for a Lead Pharmacy Technician to support our Pharmacy department. 

Job Outline:

The Lead Pharmacy Technician coordinates the day-to-day activities of Pharmacy Technicians, including the development and maintenance of drug distribution policies and procedures, as well as maintaining compliance with standards of drug procurement and distribution practices.


 Scheduling, Coordination and Management of Pharmacy Technicians

  • Prepare schedules for Pharmacy Technicians to ensure adequate coverage
  • Coordinate and assign daily tasks for Pharmacy Technicians
  • Triage and troubleshoot issues, as they arise 
  • Assist senior manager in the design and assignment of Pharmacy Technician job portfolios; assess and adjust portfolios in accordance with technology and/or process changes
  • Assist manager in conducting performance appraisals
  • Assume duties and responsibilities as a Pharmacy Technician in shift and weekend rotation when staffing shortages arise
  • Supervise Pharmacy Technicians 


  • Demonstrate proficiency in unit dose, prepackaging, and compounding non-sterile and sterile preparation
  • Verify all products are reviewed by a registered pharmacy technician or pharmacist to ensure standards for appropriate drug and dose, labelling, and container integrity are met
  • Maintain and troubleshoot pharmacy equipment, as needed; coordinate annual calibration


  • Maintain policies and procedures pertaining to drug distribution
  • Liaise between Manager and Pharmacy Technicians
  • Ensure compliance with the standards set by the Ontario College of Pharmacists (OCP), Accreditation Canada, United States Pharmacopeia, and NAPRA
  • Act as hiring manager in recruiting Pharmacy Technicians, pharmacy students, Pharmacy Assistants and volunteers (Technician and Pharmacist) as vacancies arise; conduct orientation for new hires
  • Oversee attendance and payroll coding for respective team
  • Monitor cleaning activities/logs carried out by environmental services staff within the pharmacy
  • Collate workload measurement data related to Pharmacy Technicians
  • Assist in data and reporting collection (statistical and financial) when requested by senior leadership

 Education, Training, and Continuous Quality Improvement

  • Coordinate training for Pharmacy Technicians, pharmacy students and Pharmacists regarding the inpatient drug distribution system
  • Ensure Technicians’ education, certifications, and credentials remain current and meet minimum requirements
  • Identify issues relating to the quality of technical functions and report to Manager
  • Coordinate and implement continuous quality improvement activities as they relate to the Pharmacy Technician role and/or drug distribution systems
  • Coordinate maintenance of equipment, as needed, and ensure all equipment in the Pharmacy remain in safe, working condition; maintain maintenance records 
  • Coordinate training, certifications, and competency assessments of Pharmacy Technicians in all technical functions and portfolios, as applicable
  • Manage the technical function of the student experience within the Pharmacy department 
  • Collaborate with Manager to strategize and develop the Technician role
  • Maintain records in accordance with policies and legislation; conduct audits for quality improvement and to meet accreditation standards
  • Participate in committee work to support safe, high-quality medication distribution and administration practices within a closed loop medication management system

 Inventory Management

  • Manage the process monitoring the expiry dates of drugs in the inpatient pharmacy and nursing units; coordinate removal of expired products from all areas of the hospital 
  • When a product is recalled, assist the Purchasing Technician to retrieve the product from all areas of the hospital
  • Coordinate backorder management
  • Ensure compliance with drug procurement requirements
  • Coordinate with Manager and Pharmacy Technicians regarding annual drug inventory

Education & Qualifications:

  • Pharmacy Technician Diploma from a Canadian Council for Accreditation of Pharmacy Programs (CCAPP) accredited college
  • Licensed and in good standing with the Ontario College of Pharmacists as a Pharmacy Technician
  • Minimum 5 years’ of experience as a Pharmacy Technician in a hospital environment
  • Minimum 3 years’ experience in a management and/or leadership role
  • Experience with non-Sterile and Sterile compounding standards and procedures, audits, and creating audits to meet NAPRA standards
  • Experience initiating Sterile compounding services that meet all legislative and OCP standards considered an asset
  • Superior written/oral communication; excellent interpersonal skills
  • Experience with hospital pharmacy databases and clinical informatics preferred
  • Working knowledge of Microsoft Office with proficiency in Word, Excel and Access
  • Professional, reliable, organized, and adaptable
  • Able to effectively prioritize competing tasks
  • Passion for advancing the Pharmacy professional practice
  • Record of exceptional work performance and attendance